Privacy Policy
The company complies with the Code of Conduct of the Hellenic E -Commerce Association (Greek eCommerceAssociation- Greek) which defines the minimum rules of professional ethics and moral behavior, must be observed both against the consumer and between the various businesses selling products / Services through digital channels.
This Company's Privacy Policy is an integral part of the general terms of use and transactions of "elenipetroulaki.com" and a single set with them. We may at times modify this policy in accordance with applicable legislation. Any modification will apply as soon as the modified policy is posted on our page. There will be a relative update of visitors with a message that will appear on the homepage. In any case, Since you continue to use our website and its services and the store's services after modifications have been made in accordance with the above, will be considered to accept these modifications unconditionally. If you do not agree to the terms of this Policy, as it can be amended, We would ask you not to continue using our website and online store.
User Data Security
The company keeps all security rules for secure access by the individual user to the registered - Member User Account, that may have created.
By creating the account, the user promises to adhere to all appropriate security measures on his side., In order to keep the account details confidential.
The company states that it is not responsible for the restoration of any damage or damage resulting from the non -compliance with the appropriate security rules by the user, and therefore the user must be completed by the account through his account in a secure exit from the account (disconnection) and to preserve the non -disclosure of the personal elements of his account in any third party.
In the event of loss or despite the above any way to notify the Secret Password to a third person the user must immediately inform the Company through the Contact Form.
PERSONAL DATA WHICH WE COLLECT
Personal data consists of any information related to the user and allows us to recognize him, such as the name, Contact details, Payment details and information related to access to the site «elenipetroulaki.com».
Only people aged from 18 years and over they can provide their own consent. For children under this age it is required to consent to parents or legal guardians.
We do not maintain your data for a period longer than what is necessary to fulfill the purpose for which they are processed. To determine the appropriate time of conservation, We take into account the quantity, the nature and sensitivity of personal data, the purposes for which we process them and the ability to achieve these goals by other means.
Also, We take into account the intervals for which we may need to maintain personal data in order to fulfill our legal obligations or to respond to complaints/questions and to protect our legal rights in the event of a claim of a claim..
When we no longer need your personal data, We delete them or destroy them safely. Also, We take into account if and how we can minimize the personal data we use over time, as well as if we can keep them anonymous, so that they can no longer be associated with you or identify you. In this case, We may use them without further notice.
The company may collect personal data from the user when ordering from our online store, When it creates an account on our website, When it uses our site, When involved in our research or contest and when communicating with us.
Specifically, We may collect the following categories:
a. Name, home address, email address, phone number, Credit/Debit Card or Other Payment Media
b. Information on the use of the site
c. Communications you exchange with us or direct us through letters, email, Chat, Call and Social Networks.
d. Location, Including your computer's or device geographical location in real -time through GPS, Bluetooth, and the IP address, as well as Hotspot Wi-Fi locations and mobile towers, derived from users, In case you use location -based capabilities and activate location services on your device and computer
User data can be used for the following purposes:
a. Providing products and services requested: We use the data provided to us, To provide you with the services you are looking for in relation to your order to make.
b. Contact Us. We send you communications on the services you are asking for. These communications have no advertising purposes and cannot be excluded.
c. Verification/Credit Card or Other Payment Media: We use your payment details for accounting reasons, debit and control, as well as to detect or prevent any incidents of fraud. Related items are automatically transferred to the secure banking environment and protected by the corresponding bank.
d. Contact Customer Service Department: We use your data, To manage our relationship with you as a customer, to improve our services and upgrade your experience.
e. Marketing: Occasionally, We communicate with you electronically and provide you with information on our offers and products. You will have the option to receive such communications or not, Depending on whether you will register as subscribers to our newsletter or not. Also, In each of our electronic communication you will have the opportunity to indicate that you no longer wish to receive direct marketing material.
We process your personal data only when we have a legal basis to do so. The legal basis depends on the reasons we have collected and need to use your personal data.
Also, We may process your personal data for the following reasons:
- To comply with some legal obligation.
- Because you have given us your consent to use your personal data (B.C. For marketing purposes).
- Because of our legitimate interests during our operation as a company (B.C. for administrative purposes).
RIGHTS AGAINS ON PERSONAL DATA PROTECTION
Under certain conditions and by law, you have the right:
To find out if we keep your personal data and, If yes, What are these data and why we keep/use.
To ask for access to your personal data (commonly known as 'Request to access data subject'). This enables you to receive a copy of your personal data we maintain and check if we are legally processed.
To ask for the correction of your personal data that we keep. This enables you to correct any incomplete or inaccurate information we have about you.
Request deleting your personal data. This enables you to ask to delete or remove personal data where there is no reason to keep processing them. Also, You have the right to ask us to delete or remove your personal data where you have the right to objection to their processing (see. below). You can delete these personal data when their use is based on your consent.
To oppose the processing of your personal data, When we rely on a legitimate interest (or in the interest of a third party), But your particular status makes you want to oppose their processing for that reason. Also, You have the right to oppose when we process your personal data for direct marketing purposes. You can oppose the processing of your data for direct marketing purposes, By removing your registration from our mailing list or updating your app settings.
To oppose the automated decision making, such as creating profile, that should not be an object of automated decision -making using your personal data or profile.
To seek to limit the processing of your personal data. This allows you to ask us to interrupt the processing of your personal data, for example, If you want to find out their accuracy or reason for their processing.
To ask for the transmission of your personal data to you or other part (commonly known as the right of 'data portability') in electronic and structured format. This allows you to receive your data from us in electronic usable form and be able to transmit your data to another place in electronic usable format.
Recall. In limited cases where you may have provided your consent to collect, Edit and transmitting your personal data for a specific purpose, You have the right to withdraw your consent at any time. After receiving the notice that you have withdrawn your consent, We will cease to process your details for the purpose or purposes for which you initially agreed, Unless we have another legal basis to do so legally. You can withdraw your consent to use your personal data through your account or by removing your registration by our website newsletter service.
